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Spa Pool Buyers Guide

Spas, unlike many household appliances, have to endure the rigors of heat, sun, rain, wind, chemicals, people, and water. Many household appliance brands are now all pretty much the same, apart from styling. This is not so in the spa industry. Educating yourself on the materials, components, warranty, and manufacturer will save thousands of dollars and hassle in the long term.

Major improvements in shell construction, heaters, pumps, water treatment, and energy efficiency have been made by the established manufacturers over the last 20 years. Many spa brands available today come from manufacturers who do not (to keep the price low) or cannot (do not have the manufacturing ability) to utilise these improvements, and so are providing a far inferior product which to the lay person may look like any other spa brand.

SOME POINTS TO CONSIDER:

(1) Insulation
>>fact sheet on insulation values of different spas here<<
 
HotSpring Spas use multiple layers of high density closed cell polyurethane foam insulation filling the entire spa cabinet, low horsepower pumps, and small heaters, which quite simply means much lower running costs. View running costs here There is simply no spa on the market that can compete.

We often get asked what happens if there is a plumbing leak? A fair question. All HotSpring Spa plumbing is flexible hose, not cheaper rigid pvc pipe.
Rigid PVC pipe is found in all the poor quality spas (and all spas made in the early 80's). Ford Spa Pools has repaired many old 80's 'in-ground' spa leaks and quite a few present day 'portable' spas made by other manufacturer's. All the professionally engineered spas use flexible hose for this reason.

On the very rare occasion when we do have a plumbing leak it is always fixable, either by our two Factory trained servicemen on-site, or at the HotSpring Factory. All HotSpring spa warranties are parts and labour, including delivery to the factory if needed (and seldom done).

The only reason some spa manufacturers do not insulate the entire spa cabinet is to reduce manufacturing costs as it is an expensive OSH compliant activity that requires specialist breathing apparatus, solid cabinet construction, and expert knowledge. It is messy and difficult to get right. You will not get written running costs from any of these manufacturer's; what does that tell you? Perhaps the claims they make for $1 a day are a liitle conservative...

(2) MANUFACTURER
NZ Manufacturing History? Imported? Is the electrical equipment up to NZ electrical Standards? (Be very wary of all chinese imports...many are unsafe).

HotSpring Spas have been manufactured in NZ to ISO9002 standards (and exported to 20 countries worldwide) since 1990. There are dealers with factory trained servicemen NZ wide. Ford Spa Pools has three Qulaified Electrical Workers to carry out all installations and service.

(3)HEATING
Heater element size. All but three HotSpring spas plug into standard 10a plug sockets, every model uses a 1500w heater element.  Many other spa brands use 3000w, 4000w , or even 6000w. and are hard wired to 20a,30a or even 40a power supply! Small heaters can be used as the heat loss is minimal due to superb insulation. HotSpring Spas do not need big heaters.

1000w equates to one unit of electricity or 23 cents per hour.
Therefore a 6000w heater will use 6 x 23c per hour or $1.38 per hour.

If the spa is poorly insulated then the heater is on more frequently! You can do the math yourself here. Most poorly insulated spas are very expensive to keep hot all the time and are often on time clocks (like spas were in the 80's) This means your spa has very low filtering times and is only hot at certain times of the day. Its far to expensive to keep a poorly insulated spa hot 24hours a day.

All HotSpring Spas are fully insulated filter 24 hours a day and stay at your desired temperature 24 hours a day. Expect to pay $80 - $120 per month in winter for a spa with a large heater and poor insulation. A HotSpring spa on the other hand will cost only $30-$40 per month (independently documented and tested).

Heres the maths
A poorly insulated and manufactured spa on a time clock (only hot once or twice a day) will still need at least 4 hours filtering time for healthy water, usually done with a 1.5hp - 2.5 hp electric motor. Unless this motor has a dedicated low speed, the filtering time alone will cost a minimum of 80c per day. calculated using the following: 745w = 1HP so 1.5 HP = 1117 watts. Remeber that 1000 watts uses about 20c per hour, so thats about 80c per day (just to filter) If you add the heater to that equation, typically an element of at least 2000 watts is required for a small spa (up to 6000w for a large spa) so heating the spa twice a day will cost a minimum of 40c per hour and depending on how much heat has been lost throught the spa cabinet due to poor insulation the spa will need at least 1 hour to reheat. Thats 2 hours (minimum) per day at 80c per hour so $1.60 per day to heat your spa twice a day. add that to your filter time of 4 hours (presuming you use your filter time to heat the spa also) the total is $80c + $1.60 = $2.40 per day (MINIMUM) thats $72 per month minimum. Be prepared to double that for large spas or where the heater and pump size is larger...


(4) FILTERING
Filter Pump size. Most HotSpring spas have a 39w (0.897cents per hour) dedicated filtration pump (this is super economical and efficient and silent).
Most other spas use a 1.5hp or larger pump. 1HP = 746W so a 1.5HP electric motor = 1119w which is 26c per hour.

Is the filter bypassed when you are in the spa using the jets (commonly done to get greater jet pressure on spas with low HP pumps, or inefficient plumbing design). You want the filter to be on when you're in the spa so that bacteria and contaminants are not swirling around in the bathing area.

(5) SHELL CONSTRUCTION AND MATERIALS
Almost all spas are made from an acrylic sheet vacuum formed into a mold. Most spa manufacturers use cheaper cast acrylic sheets which are porous due to the casting process. This means that they absorb dirt, bacteria, and micro-organisms. This type of acrylic should be cleaned and waxed thoroughly when the spa is emptied (frequently) to maintain a healthy spa environment. These manufacturers usually reinforce the thin areas of the molded shell (the bottom areas) with hand laid fiberglass cloth and resin to give the acrylic sheet enough strength. This makes the spa very heavy and can result in delamination between the acrylic and fibreglass, and wrinkling. Spas were made in this way in the 80's...

The more modern and much more expensive manufacturing method is to co-extrude (squeeze out) almost liquid acrylic and a super strong thermoplastic into one solid sheet (acrylic for the appearance on top and the plastic underneath for strength). This method eliminates the need for waxing as the resultant co-extruded acrylic/thermoplastic sheet is non porous, substantially stronger and lighter. This is why all HotSpring Spa shells are made in this way. It is a more difficult and expensive process but results in much greater durability, less weight, a healthier spa wnvironment and much less work for the customer.

(6) SERVICE AND SPARE PARTS

What if the importer or manufacturer disappears or changes ownership?. Will you be able to get filters, spare parts etc? This has already happened to a couple of large NZ manufacturer's and importers in the last 12 months. Where will this leave you? (Though Ford Spa Pools service other spa brands, this can sometimes involve large costs to get parts, hassle, and significant down time for repairs, if possible).

(7) WARRANTY
Parts and Labour? or just parts? NZ Factory warranty? Importers warranty? Is the warranty subject to water chemistry? (heaters especially) How long has the company been in business? Do they have qualified electrical workers to carry out maintenance and service? A 20 year warranty is worthless if there is no company to stand behind it in the future.

(7) OZONE
Ozone - please see this article for more detail is great at oxidising bacteria (which is what chlorine does). It is totally safe in every way. It does not replace chemicals. UV systems are just old ozone systems. The big difference is that UV bulbs need replacing every 2-3 years ($300 cost plus labour on average) and the output diminishes each year (like all gas bulbs, e.g.. fluorescent etc.). Hot Spring CD Ozone systems do not have a lamp, and have no replacement parts, the ozone gas output is constant. It is the undisputed best system in the industry, standard on all but three HotSpring models becuase it works so well and minimises the need for chemicals.

Ozone systems only work well if the spa has been designed for it and has 10ft of contact chamber for the gas to mix with the spa water before it reaches the water surface. UV systems are often sold as an add-on in the showroom but provide little real benefit as they often inject ozone straight into the bathing area where the ozone gas reaches the water surface rapidly, which then oxidises the cover and headrests instead of the water. Passing water past a UV lamp is practically useless in a hot water environment.

(8) CABINET CONSTRUCTION.
Cedar looks great when maintained and when new, and this is the problem. Most cedar cabinets use tongue and groove boards which warp and twist over time especially when in the sun and not maintained. Will you maintain a cedar cabinet on a spa? Perhaps you might, but wouldn't it be better if you didn't have to?

HotSpring spas used to have redwood cabinets (a great durable outdoors wood) but like most of the professionally engineered spas now, come with cabinets made from UV stable rigid polymer plastics, that look much like wood, but require no maintenance and often come in segments. This eliminates the tongue and groove or shiplap construction method. The bottom line is far increased durability, totally maintenance free!

(9) PRICE
You get what you pay for, and in the spa industry 'buyer beware' is of the utmost importance, more so than for any other household appliance you will purchase. If you have to shop on price alone, be sure to add something to the price for service, extra power costs, extra chemical costs, maintenance, durability, and reduced lifespan of the product.