Site Directory

Site Preparation for Hot Spring, Tiger River and Solana spas

FULL SPA SPECIFICATIONS ARE HERE


INSTALLATION
All you need to know about what is and isn't included as part of installation

Standard installation is included in the price of the spa. What we regard as standard installation is:

(1) The customer having the flat, firm base for the spa already prepared before we arrive. See information below regarding the preferred bases etc.

(2) The customer having the correct waterproof 3-pin plug ready for us to plug the spa into. However, our delivery team are both fully qualified electricians and can do this for you on the day of delivery if required, but you will need to let us know so they can come prepared.

(3) We provide one person for a standard installation. If the customer provides any assistance needed to get the spa from our truck to the site, then that is included in the price. If we need to supply more than one person, or a hi-ab truck to get the spa from the truck to the site, then that becomes an extra cost.

PREPARATION
INSURANCE
When you receive your new portable spa pool, you will have a valuable item on your property, don't forget to telephone your insurance company!

GROUND PREPARATION (If Required)
Your Portable Spa has been engineered to perform on all kinds of common surfaces. A reinforced concrete pad at least 75mm thick is best for long term use, however other foundations are acceptable as long as they are level and will support the spa.

It is your responsibility to provide a suitable level foundation for your spa. Unless special arrangements have been made prior to delivery, our delivery staff do not prepare your site.

Various Foundations for Spas:- For the home handyperson, Dry Mix is an easy substitute for concrete. It is easy to prepare, levels undulating ground, and it can be easily broken up if the spa is transferred to a different location. You would need about 3-5 bags of commercial mix like "Dricon" or a mixture of sand and cement (10-1 ratio). Prepare the site by removing the grass with a spade. Spread the dry mix over the site and level it with a screed broad and spirit level. It needs to be at least 25mm thick. Sprinkle the mixture with a fine spray from a hose and allow the mixture to harden.

A word of warning: Do not put your new spa on any soft surfaces like grass, sand or dirt. Any surface that has a tendency to settle unevenly will put pressure and tension on the spa pool. This could eventually lead to distortion of the spa and would not be covered by the warranty. The site must be solid and firm. Deck Installation To be certain that your deck can support your spa, you must know the deck's maximum load capacity. Consult a qualified building contractor or structural engineer before you place the spa on an elevated deck or indoors, refer to spa spec sheet. Indoor Installation

Be aware of some special requirements if you place your spa indoors. If water spills onto the floor around the spa, it can cause poor footing. Suitable flooring materials should give your feet good grip when wet and good drainage is essential. The area's humidity will naturally be higher with the spa installed so check for airborne moisture's effect on exposed wood, paper etc in the room. To minimise these effects and to make your room more comfortable, it is best to provide plenty of ventilation to the spa area. An architect can help to determine if more ventilation must be installed. Additionally, when building a new room for the spa, install a floor drain to allow easy clean-up of water and disposal of water when draining the spa. Solana models are equipped with a jet pump shroud to remove excessive heat from the equipment compartment. This vent must not be blocked by anything, including carpet. T

ELECTRICAL REQUIREMENTS

he HotSpring Sovereign, Prodigy, Jetsetter, Tiger River Sumatran, Tiger River Bengal, Solana SZ,RX,TZ, Samoa, Blue Lagoon spas will operate from a standard 10a household wall power outlet (230V 10 amp) 3 pin plug. Because of the extra pump, the HotSpring Envoy, Vista, Vanguard, Grandee, and Solana Fiji require a 15 amp dedicated 3 pin plug outlet. This can be recognised from the wide earth pin.

Any convenient dedicated power outlet less than 10 metres from your spa site may be utilised. It is recommended your Electrician contact us before altering or adding power points, or better still let us organize it on the delivery day. Perhaps you would like a double outdoor power point or some exterior lighting added also. Just let us know prior to delivery.

Caution See diagram for electrical exclusion zone. NO Outlets, SWITCHES, LAMP HOLDERS ETC are to be in the exclusion zone unless an electrician has confirmed that they meet code requirements. If you require a power outlet to be installed, all electrical work should be done by an EXPERIENCED, LICENSED ELECTRICIAN, IN ACCORDANCE WITH ALL APPLICABLE ELECTRICAL CODES. Power outlets are to be the "front plug-in" type in order to accept the E.L.C.B. plug from your new spa. Your electrician should NOT remove the E.L.C.B. supplied with your new spa, OR make any electrical connections within the equipment compartment of the spa. Never run the spa on an extension cord. We recommend you test the E.L.C.B. regularly during the course of each year.

WATER DAMAGE to the E.L.C.B. will occur if it is exposed to rainwater, puddles, garden hoses etc. This is not covered by warranty.

Installation of new power outlets
Power outlets must be the Front Plug In type to accept the ELCB plug from the spa. Locate the power outlet where it is protected from the weather and outside such as using garden hoses. It may be necessary to protect the power outlet and ELCB with a waterproof cover. Waterproof power outlets are sometimes required. If there is no convenient outlet available and one can't be installed out of the weather then a waterproof type outlet will have to be installed. Unfortunately these types of outlets do not accept the ELCB type plug supplied with the spa. The ELCB will therefore have to be removed. The electrician must then install ELCB protection for that power outlet onto the household switchboard or the power socket as the spa is unsafe without an ELCB. REMOVAL OF THE ELCB MAKES THE SPA UNSAFE. If it is required to fit a weatherproof power outlet (with an ELCB fitted to the switchboard) remember that the spa is only safe in that ELCB protected power outlet. Selling a spa or a house with a spa obligates the owner to inform the new owner that the safety device has been removed and what the dangers are.

One final piece of advice which comes from our own experience and that of our customers is to locate the spa in a sheltered and private area close to your house and think seriously about the real advantage of a cover cradle or some other method of making cover removal easy. You will realy appreciate this in the coldest winter months.

Finally: Thanks for purchasing a HotSpring Spa. You can look forward to many years of trouble free enjoyment with your spa. Often our customers tell us that they wish they'd purchased their spa sooner and say its one of the best things they have ever bought, and we think you'll agree. Regards, Jason, Sheryl, Penny, Robert and David Ford. FORD SPA POOLS